Walmart Customer Service
Almost everyone has heard about Walmart, an all-purpose store started in Bentonville, Arkansas, by Sam Walton. Walmart offers all kinds of products that you would usually have to travel to several other stores in order to get. They strive to be a one-stop shop, and this business plan allows them to make a profit by encouraging people to only shop at their stores whenever they need anything at all.
As of 2011, Walmart had 8,970 locations worldwide, and it shows no signs of slowly down its growth. More stores are built every year in a variety of locations. If Walmart analyzes an area and finds that there is an opportunity to open a store and provide a substantial amount of service to a community, then they will likely plan to open a store there. Although no Walmart store wants to have to compete for the same target audience in an area, sometimes these stores are built within only a few miles of each other.
Walmart has gone international, and you can find their stores in many places worldwide. Here are some other countries that have Walmart stores: Argentina, Botswna, Brazil, Canada, Chile, China, Costa Rica, El Salvador, Ghana, Guetmala, Honduras, India, Japan, Lesotho, Malawi, Mexico, Mozambique, Namibia, Nicaragua, Nigeria, South Africa, Swaziland, Tanzania, Uganda, the United Kingdom and Zambia.
Walmart stores sell all kinds of items, and they do this on purpose in order to keep you in their store and not in someone else’s. If you don’t have to travel elsewhere to buy specific products, then you will be more likely to spend more time in Walmart and buy more products from only their company. Most Walmarts include a general merchandise section as well as a grocery section. However, supercenters often include other sections like a Tire & Lube Express, garden section, pharmacies, optical centers, photo labs, bank branches and portrait studios. It’s common in some areas for Walmarts to also have a small fast food restaurant situated inside for hungry shoppers. Some also include gas stations outside.
Some products are available only through Walmart’s online shopping website and not through the store. These products are often too large or expensive to carry consistently in a physical store location. You can visit www.walmart.com in order to see all of the products that are offered online. This, of course, also includes products that you can find in the stores as well, but it could be more convenient for you to order some products directly to your house.
Depending on shipping prices versus the gas prices you might have to pay in order to bring something home, you might find that shopping online is less expensive as well. Furniture generally ships for free to your local store, so keep that in mind as you think about how you will transport these items home. However, smaller items can be shipped directly to your home so that you never have to leave.
If you find that you are having problems ordering online or are not sure how certain features on the site work, you can visit www.walmart.com/cp/Help/5436 in order to get some quick answers to these questions.
You can contact Walmart’s general customer service number by calling 1-800-WALMART (1-800-925-6278). You can explain your situation to the representatives at this number and see what kind of options they have for fixing things. They would always like to rectify your problems in the best way possible so that they can count on you to continue shopping at Walmart stores in the future.
If you would just like to give feedback on a particular item or experience, feel free to visit www.walmartstores.com/contactus/feedback.aspx and answer a few questions. This can help Walmart provide better service in the future.
Of course, if you prefer to talk to a real person face-to-face, you can always go to your local Walmart and visit their customer service desk. Even if you didn’t purchase the product from that specific Walmart location or if you purchased it via the website, they should be able to advise you on exactly what to do if you aren’t satisfied with the product you received. Keep in mind that there are certain requirements to be able to return an item, so don’t become upset if you find that that is not an option for you. When you buy a product, either online or in store, you should always be aware of what the return policy is before you spend any money.